General Information
Does Tan Huu Huyen sell directly to individual customers?

No. We are a manufacturing workshop specializing in outdoor furniture production for businesses, partners, and project-based orders, not retail sales.

Can you produce custom designs?

Yes. We work with clients to develop custom outdoor furniture designs based on drawings, specifications, or concepts provided.

Where are your products made?

All products are manufactured at our Tan Huu Huyen workshop in Vietnam, with strict quality control and craftsmanship standards.

Do you have a product catalog?

Yes. We provide a catalog for wholesale and project clients upon request. Please contact us to receive the latest version.

Orders, Shipping & Warranty
What is your minimum order quantity (MOQ)?

MOQ depends on the product type and project requirements. Please reach out to discuss your specific order.

How long does production usually take?

Production time varies depending on order size and complexity. We will provide an estimated lead time during the order confirmation process.

Do you handle international shipping?

Yes. We ship globally using Incoterms such as FOB, CIF, or EXW. Shipping methods and costs are agreed upon with the client.

What is your warranty policy?

We offer a standard 12-month warranty against manufacturing defects under normal use. Custom warranty terms may apply for large projects.